Helene Johansson from Företagsbostäder asks Kajsa Svensson for important tips that can help us understand people from different cultures and different backgrounds better as well as communicate more effectively.

Kajsa works on training new employees from all over the world in the subject of Sweden and Swedish organizational culture. She also helps multicultural teams to avoid misunderstandings and cooperate better – so that the differences become a strength, not a weakness. In this interview, Kajsa talks about these important tips:

• Think right and right instead of right and wrong
• Dare to ask – avoid misunderstandings
• Listen to understand
• Take the initiative

You can read the full interview here